Image: Hong Kong Tourism Board
Hong Kong businesses need to innovate to attract tourist spending, rather than focusing on the decline in visitor expenditure, a senior official has advised.
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Hong Kong businesses need to innovate to attract tourist spending, rather than focusing on the decline in visitor expenditure, a senior official has advised. Warner Cheuk Wing-hing, Deputy Chief Secretary for Administration, highlighted yesterday, October 20, that tourists are still eager to spend but have heightened expectations.
“We cannot just complain about why people aren’t spending money. It’s not that they don’t want to spend, there needs to be places where they find it worthwhile to spend.”
He emphasised that tourists, particularly from mainland China, are increasingly interested in diverse activities like city walks, which demand higher service quality to make them “feel at home.”
Lawmaker Peter Shiu Ka-fai, representing the retail sector, acknowledged the need for innovation to improve standards but pointed out challenges such…