CHAVES COUNTY, N.M. (KRQE) – The New Mexico Office of Superintendent of Insurance issued an Emergency Order to protect access to insurance as Chaves County recovers from destructive flooding. The order requires health insurers to provide grace periods for premium payments, refill prescriptions early, cover out-of-network services, waive patient cost-sharing and prior authorizations, and cover replacements […]
CHAVES COUNTY, N.M. (KRQE) – The New Mexico Office of Superintendent of Insurance issued an Emergency Order to protect access to insurance as Chaves County recovers from destructive flooding.
The order requires health insurers to provide grace periods for premium payments, refill prescriptions early, cover out-of-network services, waive patient cost-sharing and prior authorizations, and cover replacements of essential medical supplies and equipment that were left behind due to evacuations.
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The order also requires property insurers, including those offering homeowners and automobile policies, to provide grace periods for premium payment and claims submission, waive deductibles, postpone cancellations and non-renewals, and suspend late payment fees.
If you have questions or concerns, the agency’s emergency hotline number for the catastrophic floods is 1-833-485-1336.
To file a complaint, visit: https://www.osi.state.nm.us/pages/misc/complaints