Consumers covered for dud online orders
PUBLISHED : 9 Oct 2024 at 06:43
A new law allowing customers to open packages of products they ordered online before paying for them has taken effect, according to the Royal Thai Police (RTP).
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Consumers covered for dud online orders

A new law allowing customers to open packages of products they ordered online before paying for them has taken effect, according to the Royal Thai Police (RTP).

According to Prime Minister’s Office Minister Jiraporn Sindhuprai, the notification was announced in the Royal Gazette on July 5 and went into effect on Oct 3, giving logistic and delivery companies time to adjust to the new law.

The cash-on-delivery (CoD) law is also known as the Contract Committee Notification on CoD Service law.

In the wave of ever-growing online shopping popularity, the law protects customers and logistics companies in CoD transactions,…

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